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HOW REWARDS MOVE

Follow every step.
Know what counts.

A store visit, a reported purchase, and a payable reward are different events. Your account keeps them separate.

THE JOURNEY

From a visit to a wallet.

  1. 01

    Visit recorded

    A signed-in member starts an eligible shopping trip. A visit alone does not earn a reward.

  2. 02

    Activity reported

    A participating merchant or activity partner reports a qualifying event to ZEC Rewards.

  3. 03

    In review

    Eligibility, returns, reversals, and partner payment are checked. The amount can change.

  4. 04

    Available

    Only an approved, settled reward moves into the balance available for redemption.

  5. 05

    Redeemed

    When payouts are enabled and the minimum is met, ZEC can be sent to the member’s wallet.

    Payouts are not yet enabled
PILOT ACTIVITY EXAMPLE

What an account can show today.

This anonymized example comes from pilot survey activity reported on September 23, 2026. It demonstrates reporting and review only. It is not a customer testimonial or a completed ZEC payout.

Reported · awaiting settlementSurvey completion +$1.68Sep 23, 2026

The reported amount appears in activity. It remains outside the available balance while eligibility and settlement are checked.

ReportedIn reviewAvailableRedeemed

What this example proves

Partner activity can reach a member’s account and appear with its current status.

What it does not prove yet

An approved reward or ZEC payout. We will show those stages only after they occur and payouts are enabled.

See your own activity.

Sign in to view your private reward history and the status of each reported activity. Eligibility and timing vary by offer.

Go to my rewards →